Privacy Policy

Last updated: 1 May 2026

ClayHQ (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, and protect information when you use the ClayHQ platform.

1. What We Collect

Account Information

  • Name
  • Email address
  • Profile details

Competitor and Membership Data

  • Date of birth
  • Club and association memberships
  • Grades and results
  • Competition history

Event and Registration Data

  • Event entries
  • Squad allocations
  • Scores and results

Payments

  • Payment records (processed via Stripe)
  • We do NOT store full credit card details

Communication Data

  • Emails sent via the platform
  • Notification preferences

2. How We Use Your Information

We use your information to:

  • Provide and operate ClayHQ
  • Manage events, memberships, and results
  • Allow clubs and associations to administer their members
  • Process event registrations and payments
  • Communicate important updates
  • Improve the platform

3. Who Can See Your Data

Your information may be visible to:

  • Your club administrators
  • Relevant association administrators
  • System administrators (for support and maintenance only)

We enforce role-based access so users only see what is relevant to them.

4. Payments

Payments are processed securely through Stripe.

ClayHQ does not store full credit card information.

5. Data Sharing

We do not sell your personal information.

We only share data where required to operate the platform, including:

  • Between competitors and their clubs/associations
  • With service providers (e.g. Stripe, email delivery)

6. Data Security

We take reasonable steps to protect your information, including:

  • Secure authentication and account access
  • Encrypted connections (HTTPS)
  • Controlled access to data

7. Data Retention

We retain data as long as required to:

  • Provide platform functionality
  • Maintain historical competition records
  • Meet legal or operational obligations

8. Your Control

You can:

  • Update your profile information
  • Contact us to request account changes or deletion

9. Third-Party Services

ClayHQ relies on trusted providers including:

  • Stripe (payments)
  • Clerk (authentication)
  • Supabase (database)
  • Resend (email delivery)

These providers have their own privacy policies.

10. Contact

If you have questions about this policy, contact:

support@clayhq.app